Shipping & Delivary
Shipping & Delivary
We are using our own delivery channel to deliver the products at your door step. You will get all your product with a day i-e
- If you order placed between 12:00 AM-12:00 PM you will get the delivery same day between 03:00PM - 6:00 PM.
- If you order placed between 12:00 PM-12:00 AM you will get the delivery next day between 09:00AM - 12:00 PM.
Return & Refund
We have a "no questions asked return and refund policy" which entitles all our customers to return the product at the time of delivery if they are not satisfied with the quality, freshness or physical condition of the product. At the time of delivery, we will take the returned product back with us and if already paid the corresponding value would be refunded to you through the same mode of payment used at the time of purchase viz., credit card, debit card, net banking. Alternatively, at your option, the said amount can be credited to your store credit account which can be used for your subsequent purchases.
After the delivery, the amount shall be refunded to you through the same mode of payment or via credit to your store credit account which can be used for subsequent purchases.
Products once sold and delivered to you, shall be eligible for return only if the product condition is found to be damaged, broken, faulty or different from the ordered one. You can return the product(s), purchased from us under your order as per below, provided the product(s) packs are sealed/unopened/unused and in original condition.
Product Category | Reason for Return: Damaged / Faulty / Broken/ Leaking |
Bread / Fruits & Vegetable | Within 1 day of delivery |
Dairy Products | Within 1 day of delivery |
Non Food | Within 2 days of delivery |
Packaged Food | Within 1 days of delivery |
We do not make any cash refunds.
In case of prepaid orders, if any part of it remains short delivered due to some reason, corresponding value would be refunded to you through the same mode of payment used at the time of purchase viz., credit card, debit card, net banking .
The amount will be refunded to you between 3-15 working days depending upon the mode of payment chosen by you. Sometimes banks or financial intermediaries take a longer time to process the refund request. However, if the refund does not happen by the date advised, you may contact us and we will gladly help you. Alternatively at your option, the said amount can be credited to your store credit account which can be used for your subsequent purchases
